Lauren Findley, Vice President of Behavioral Health at Volunteers of America North Louisiana (VOANLA), brings both heart and vision to her leadership, qualities that have shaped not only her career, but the lives of countless individuals across the region. Her journey into leadership wasn’t a straight line, but rather one grounded in purpose, mentorship, and a deep belief in service.
As a young student, Lauren envisioned a future in forensic psychology, but her path shifted after graduate school when she encountered organizations that lacked a true client-centered focus. That changed when she joined VOANLA as a contract employee. What began as a role serving youth in the LightHouse program quickly evolved into a long-term career rooted in mission-driven work. She recalls being struck by the authenticity of the organization, something she hadn’t experienced before. Even years later, that consistency and compassion continue to define her experience.
Lauren credits much of her leadership foundation to strong mentors early in her career. Leaders like Christine Young and Teresa Martinez modeled integrity, strength, and empathy. These are qualities she carries into her role today. Later, under the guidance of former VP Eddie Jenkins, she refined her leadership voice and gained the confidence to step into executive leadership.
Transitioning into the VP role came with both excitement and challenge. While she was prepared to lead, stepping into a position previously held by a trusted mentor was deeply emotional. Still, Lauren leaned on the strength of her team and the collaborative culture at VOANLA, noting that she has never felt alone in her leadership journey.
Today, Lauren leads with a focus on impact. For her, a “good day” can be as simple as having the space to complete necessary tasks, but more importantly, it’s about progress. Whether helping a client navigate a difficult situation or watching her team overcome complex challenges, those moments reinforce why the work matters.
She speaks with pride about her division, emphasizing that their work doesn’t just support lives, it changes and saves them. That belief is deeply personal. Lauren sees VOANLA’s values as an extension of her own: to serve others, uplift those in need, and create meaningful change in the community.
Looking ahead, Lauren is energized by the possibilities for growth in behavioral health services. She envisions expanded school-based programs, innovative support for young mothers facing postpartum challenges, and broader reach for initiatives like the EpiCenter program. Her vision also includes stronger advocacy efforts, ensuring VOANLA has a voice in shaping the future of mental health services across the state.
Through it all, Lauren remains grounded in how she hopes to be remembered: as a kind, fair, and understanding leader. It’s a simple goal, but one that reflects the profound impact she continues to make every day.