For Jeannie Kanode, Division Director of Homeless Housing Services at Volunteers of America North Louisiana, leadership wasn’t something she set out to claim from the start, it was something she grew into through purpose, experience, and a deep commitment to helping others.
Early in her career, Jeannie envisioned a future in private practice. Like many in the behavioral health field, her initial goal was rooted in direct, individualized care. However, after earning her master’s degree, she felt called to gain experience working with individuals experiencing serious mental illness. That decision would ultimately shape her career in ways she couldn’t have anticipated. Reflecting on her early professional years, she candidly admits she “was not ready yet” for leadership, but that honesty underscores what makes her leadership style so effective today: growth through humility and learning.
Jeannie’s journey with Volunteers of America North Louisiana began with a desire to be part of an ACT (Assertive Community Treatment) Team. She was drawn to the organization’s reputation for compassion and meaningful community impact. What she didn’t expect was the sheer breadth of programs VOANLA offers. “I was surprised by how many programs the organization has,” she recalls. But it was the people and the culture that convinced her to stay. A supportive work environment and shared commitment to mission-driven work helped her grow within the organization.
Stepping into a leadership role brought both excitement and challenge. Jeannie embraced the opportunity to learn, even as she recognized how much she still had to discover. She quickly identified key areas for growth, building trust, managing conflict, and adapting when plans shift. These skills have become foundational to her leadership approach. Rather than leading with certainty, she leads with intention, continuously refining her voice and perspective.
As a division leader, Jeannie defines a “good day” simply: when everyone understands their role and is empowered to carry it out effectively. It’s a reflection of her belief in clarity, teamwork, and shared accountability. What makes her most proud, however, is not just operational success, it’s the people. She highlights the dedication of her team, noting that many don’t see their work as “just a job,” but as a meaningful commitment to improving lives.
For Jeannie, the mission of Volunteers of America North Louisiana is deeply personal. She sees it as a way to transform values into action, something she actively strives to do every day. The impact of the work is constantly reaffirmed through the individuals and families served. “All of the people we serve reaffirm the importance of this work,” she shares.
Looking ahead, Jeannie is energized by the future of her division. She anticipates positive changes that will benefit both staff and clients and is particularly passionate about integrating mental health services with housing. She believes these systems are stronger together than they are apart, and that innovation in this space can lead to more stable, lasting outcomes.
Ultimately, Jeannie hopes her leadership will be remembered for leaving programs better than she found them and for genuinely improving lives. Her journey is a testament to the power of purpose-driven leadership, rooted not in perfection, but in growth, service, and an unwavering commitment to others.