POSITION PROFILE

The President & Chief Executive Officer (CEO) reports to the Volunteers of America North Louisiana Board of Directors and is responsible for the overall strategic direction, leadership, and day-to-day operations of the organization. The CEO works collaboratively with the Board of Directors to execute a highly strategic vision and facilitate relationships with key stakeholders including but not limited to health care entities, for-profit companies and corporations and the media.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership

• Provides visionary and strategic leadership in design, development, promotion, delivery, quality, and evaluation of programs, products and services consistent with the organization’s core values, principles, and mission
• Serve as steward of the organization’s core values, principles and mission.
• Ensure the organization has the appropriate infrastructure, operating systems and resources necessary to support attainment of the mission, vision, values, strategic plan and annual goals of the association.
• Provide leadership in fostering and sustaining a values-driven, member/customer-focused organizational culture that attracts, retains, motivates, develops and empowers staff.
• Facilitate the work of the board executive leadership team on priority setting, new initiatives and operational plans. Foster and require a climate of cohesion and accountability among the team.
• Make decisions based on what is best for the organization with sound information, seeking input and participation from others as appropriate to maximize outcomes.
• Oversee, negotiate and approve major contracts agreements and partnerships with external businesses and other organizational entities.
• Oversee the Leadership Team and supervise functions and staff therein including legal services, volunteer leadership development, governance support and fund development. Ensure the staff possess and remain current with the knowledge, skills and abilities required to fulfill their roles and provide the organization the expertise necessary for their functional areas.
• In partnership with the Human Resources Director, foster, sustain and model a culture of effectiveness and ensure the most effective use of the organization’s talent and talent management infrastructure.
• Champion Diversity, Equity and Inclusion to foster achievement of optimum organizational culture and workplace behavior, and continue efforts to imbed in delivery of programs and services.
• In partnership with the Executive Vice President of Communication & Development, oversee association’s programs, products and services, marketing campaign, and communication of the organization’s image/identity.
• In partnership with the Chief Financial Officer, oversee and provide guidance on the development, implementation and compliance with sound/appropriate fiscal policies and procedures. Ensure financial resources and financial management practices are effectively developed and managed in accordance with generally accepted accounting and financial principles to assure continued growth and viability of the association.

Operations and Programs

•  Implement an operational plan incorporating goals and objectives that work towards the strategic plan and meets the expectations of its participants, Board of Directors, and donors.
• Oversee efficient and effective day-to-day operation of the organization.
• Draft policies for board approval and develop procedures to implement organizational policies; review existing policies on an annual basis and recommend changes to Board of Directors.
• Ensure that personnel, client, donor, and volunteer records are securely stored, and privacy/confidentiality is maintained.
• In partnership with COO, oversee planning, implementation, and evaluation of the organization’s programs and services.
• Ensure that programs and services offered by the organization contribute to the organizations mission and reflect the priorities of Board of Directors.
• In partnership with COO, monitor day-to-day delivery of the programs and services of the organization to maintain a high satisfaction rate from participants, and achieve grant deliverables.

Planning and Budgeting

• Work in partnership with the Board of Directors to develop and implement a strategic vision for the organization.
• Provide effective strategic and policy direction, facilitating the organization’s growth and development.
• Oversee the development and implementation of strategic, operational, financial and budgetary plans and ensure appropriate alignment and use of resources with goals and strategic priorities.
• Monitor, analyze, and take action on actual budget and financial performance to optimize association’s program and financial outcomes.

Governance

• Ensure a strong partnership and effective working relationships between volunteer leaders and staff, and oversee communication between the board, national office and staff.
• Develop agendas for board and association business meetings in collaboration with the Board Chair, and coordinate board business between meetings.
• Provide timely and comprehensive information, analysis and consultation to the board. Prepare quarterly management and other reports as required by the board and keep board apprised of key actions, issues, decisions and developments on regular basis.
• Oversee and provide direction for committees and task forces and the appointment and orientation of members to their roles in collaboration with the Board Chair.

External Relations

• Advance the organization’s mission and goals by actively seeking and developing relationships with community partners, other professional organizations, major hospitals/hospital systems and governmental and non-governmental agencies to increase awareness of Volunteers of America’s mission and optimize opportunities to broaden its reach and influence.
• Serve as a key spokesperson on day-to-day organization wide issues and represent the organization on policy issues as appropriate.

Business and Fund Development

• In partnership with the Executive Vice President, Communications and Development, position the association strategically with prospective business partners and funders in conjunction with associations’ staff leadership and board members.
• Oversee and support the solicitation of major donors in conjunction with staff leadership and board members.
• Oversee the direction and activities of the Fund Development Committee in conjunction with the Executive Vice President of Communications and Development.

QUALIFICATIONS KNOWLEDGE AND SKILLS REQUIRED

(Minimum education and experience needed to perform the job adequately)

• Master’s degree in nonprofit/business management, or related field.
• Eight to ten years of management experience with at least five years in an executive level position in a non-profit organization
• Knowledge and skill in budget development, financial and business analysis and management, and experience with investment management
• Well-grounded in management theory and practice, possesses strong business acumen and is astute and savvy in government relations.
• Demonstrated experience in leadership and management of a complex organization and demonstrated results in strategic positioning, new business development and acquisition of external funding.
• Highly effective emotional intelligence, communications and interpersonal skills including the ability to effectively manage and grow relationships with diverse stakeholders including board members, members, partners, funders, staff and the public. The candidate must have the ability to analyze and resolve issues quickly, make good decisions in a collaborative culture, seek, respect and incorporate diverse views and opinions
• Experience managing the public relations and business affairs of a nonprofit organization including the ability to navigate crisis.
• Proven experience working with boards, committees, and volunteers to achieve organizational objectives.
• Excellent oral, written, and interpersonal communications skills.
• Ability to achieve organizational results while developing and motivating employees through positive management techniques.
• Ability to delegate effectively and appropriately.
• Possesses strong strategic thinking ability, and demonstrated skill and experience in developing, implementing and evaluating strategic and operational plans, and tactical utilization of an organization’s finite resources. Ability to establish and manage multiple priorities effectively and realistically is also required
• Ability to appraise complex and difficult situations and exhibit effective decision-making skills.
• Ability to manage complex, demanding workload and manage stressful situations in a calm, professional manner others seek to emulate.
• Exhibits strong business ethics with a high level of confidentiality, tact, diplomacy, and professionalism.
• As the lead minister for the Church of Volunteers of America North Louisiana, the President/CEO is required to be, at minimum, a commissioned minister upon hire, or to obtain commissioning through Volunteers of America within one year of employment.

COMPENSATION AND BENEFITS:

The salary is commensurate with experience. Benefits include paid time off (PTO) and 11 holidays, dental, vision, life insurance, health insurance, and long-term disability coverage.

HOW TO APPLY:

Impact Search Advisors by Nonprofit HR is managing the search process on behalf of Volunteers of America North Louisiana. Please submit a cover letter, your resume and three professional references to https://nonprofithr.applytojob.com/apply/zf7RvUXdK8/President-CEO-Volunteers-Of-America-North-Louisiana. Inquiries regarding the search process should be directed to Bert Ruiz, Senior Consultant, Nonprofit HR at bruiz@nonprofithr.com.